Having used SnagIt for close to 7 years now it is unreliable at best. It is also feature-rich as compared to other screen capture software which makes it hard to switch to a competitor. SnagIt, when it works, is an extremely useful tool for creating videos on the fly or taking quick screenshots that you need to annotate. It has been a trainwreck of an experience, but given that it has many of the resources that I need to perform my job that other capturing software does not I'm stuck with it. There are a few cons I face from time to time - Virtually no editing option for video captures - Cannot edit or crop an imported GIF - No image size compression option These are the Pros I've witnessed on a day-to-day usage - Easy to install and learn to use - Affordable pricing with the license - Easy launch at anytime with shortcuts - Good quality Screen video + Webcam + System audio + Mic audio - Assorted collection of presets and templates - Different settings for GIF export - Best for panoramic screen capture - Many editing and styling option for images - Fast render, easy saving, and sharing - Hardly ever freezes or crashes - Frequent updates and training webinars CONS I hope they bring in the image size compression functionality soon. The support from SnagIT team has been outstanding at the time of installation and later on when I had doubts. It feels like a more tested and rounded product to use. Compared to other applications in the market, SnagIT application is very stable and dependable. Overall, it's a very good deal for your money.

Snagit for screen recording