If you're not ready to install the widget, you can email the snippet to yourself or a team member to install later.

In Install on your site, copy the code snippet to paste in your website or click Email code to team member.

Only brands that do not currently have an active Web Widget appear in the Brand drop-down list.

In Start with the basics, select or change the Channel name, then use the drop-down to select a Brand.

Click the Add Channel button, then select Web Widget.

You can continue customizing your Web Widget in the following ways: Otherwise, you can install the widget on your website, or in a help center, at a later date. If installed during the setup process described above, the widget is immediately functional on your website using the default messaging response. From here, you can continue configuring the widget settings, or leave it as-is. To see an example of how your end users will view the widget, click Test it now.

Enter a Title that will appear in the header.

This color is used in the Web Widget launcher and header.

Select a Primary color with the color picker or enter a hexadecimal number.

Under Make it your own, configure these settings:.

If you're going to add the widget to a help center, you can do so after completing the onboarding tasks in this procedure.

Under Install on your site, copy the code snippet to paste in your website now, or click Email code to team member.

Under Start with the basics, if you support multiple brands, select a Brand, then confirm or change the Channel name.

Click the default widget in the Channels list.

In Admin Center, click Channels in the sidebar, then select Messaging and social > Messaging.Ī basic Web Widget named Zendesk is created by default and appears in the Channels list.

Messaging for web